White-glove service, verified on every client.
Every consultation scored against your clienteling standards — greeting, needs discovery, add-on and care-plan offers, follow-up booked — so your brand promise happens on every visit, not just when a manager is on the floor.
Mystery shoppers sample one visit a month. Framo hears every one.
What Framo scores for you
Clienteling script compliance
The selling ceremony you train — greeting, discovery, presentation — checked on every consultation, every associate, every store.
Attach and care-plan offers every time
Add-ons and care plans offered on every sale, with the exact phrases your best sellers use.
VIP handling & prohibited phrases
VIP protocols verified and brand-damaging phrases flagged the day they happen.
Per-associate scorecards
Training adoption per employee per store — your best sellers' phrases become the team's library.
Proof, not promises
Results from live global deployments, anonymized. US founding-customer case studies in progress — yours could be one of them.
The napkin math
3 badges × $99 = $297/mo
One extra $300 attach per associate per month = 3 × $300 = $900/mo
Before a single VIP is saved by a flagged moment. A mystery shopper samples one visit — Framo hears all of them.
Your first 30 days
Baseline
Badges clip on, calls connect. The AI builds the honest picture of what's actually said today.
Coach from real phrases
Exactly what's missing per employee — skipped offers, weak objection handling — and the phrases your top performers use.
Re-measure
Same dashboard, new numbers: compliance, upsell rate, conversion per employee.
The standard maintains itself
People perform differently when good work is visible. Ratings feed fair raises; disputes settle by record, not memory.
Compliance-ready deployment
The badge is visibly worn — declared quality monitoring, the same category as “this call may be recorded.” Every deployment ships with a consent & disclosure kit (signage, booking-confirmation language, a one-line verbal script) tailored to one-party and all-party consent states, including CA and WA. Cloud or on-premises hosting; configurable retention.
Serving businesses across all 50 US states and Canada — consent & disclosure kits for one-party and all-party states, and Canadian provinces.
Framo provides deployment materials, not legal advice.
Questions owners ask
Is recording clients in the store legal?
Will my associates hate it?
We already mystery-shop our stores.
How fast can we start?
Hear what your customers hear.
15 minutes. Your numbers, live math, and a badge you can hold.
Founding-customer terms for the first 10 US accounts.